Frequently Asked Questions

Everything you need to know

FAQ

What you should know

K
L

Payment & Billing

What payment methods do we accept?
We accept payment by credit card. Your credit card is processed by PayPal. A PayPal account is not necessary to make a purchase from us. You may use any of the following credit cards to make a purchase:
American Express
Discover
MasterCard
Visa

When am I billed for my order?
The full amount of the order is automatically charged to your credit card at the time your order is placed.

K
L

Accepted File Formats

We can accept a wide variety of file formats (below), however we prefer all files to be submitted as PDF files to minimize any font, image, text, or formatting complications.
.PDF
.JPG
.JPEG
.PNG
.PSB –
.PSD – Adobe Photoshop Drawing
.TIF – Tagged Image File Format
.TIFF – Tagged Image File Format
.CSV – Comma-Separated Values
.AI – Adobe Illustrator Document
.EPS – Encapsulated Postscript
.PDF – Portable Document Format
.SVG – Scalable Vector Graphics, employs XML
K
L

Bleed Examples

What is bleed?
Bleed refers to a background color, graphic, or image that extends to the edge of the finished paper size and beyond. It's difficult for printing equipment to apply ink up to the cut edge of a sheet of paper. So an extra .125" (3mm) margin is typically added on each side of the design, enabling the background color, graphic, or image to extend past (i.e., "bleed off") the paper's final trim edge. This extra bleed area will be cut off the printed sheet. For example, a letterhead sheet that incorporates bleed in its design will be 8.75" x 11.25" before being trimmed to a finished size of 8.5" x 11". In contrast, a piece with no bleed keeps all the printed elements a minimum of .125" (3mm) away from the edge of the paper on all four sides. Nothing is printed to the finished edge of the paper.
Bleed vs. No Bleed
The illustration on the left shows a page printed with bleed, before trimming. When trimmed, the finished piece will have color or graphic content extending to the finished, cut edge on all four sides.The illustration on the right shows a page designed without any bleed. When trimmed, the finished piece will have an unprinted border on all four sides. What is the trim edge? A sheet with bleed is larger than its finished size. The "trim edge" refers to each edge of the sheet after it has been cut to its finished size. Any printed elements that extend beyond the trim edge will be cut off in the process of reducing the paper to its finished size.
What is the safety zone?
To avoid being trimmed off, text and other important matter must stay within a "safety zone" that is is a minimum of .125" (3mm) away from the trim edge. Any design elements that extend beyond the safety zone risk being cut off in the process of trimming the paper to its finished size. For example, the safety zone for an 8.5" x 11" letterhead would be .125" smaller on each side, or 8.25" x 10.75".
Bleed Before and After Trimming
The illustration on the left shows a document designed with bleed (finished size plus an extra .125" (3mm) on each side). Because minor variations can occur when cutting the paper to its finished size, to avoid being trimmed off, text and other important matter must stay .125" (3mm) away from the trim edge (the "safety zone"). The illustration on the right shows the printed piece after trimming. Note the last "e" in "Example" has been cut in half because it extended past the safety zone and into the trimming area. Some of the artwork has been cut off for the same reason. Any elements that extend past the safety zone risk being lost in the process of trimming the paper to its finished size.
How do I create bleed in my design?
To create bleed in your design, simply make sure the background color, graphic, or image you want it to bleed extends off the the final trim edge of the page by .125" (3mm). If you are creating your file in an application such as Photoshop, you must make your document height and width dimensions .25" (6mm) larger than your final trim size. For example, if the finished size is 8.5" x 11" then make your document 8.75" x11.25". Position guides that are .125" from each edge. For design purposes, these guides will represent where the paper (and any of your design elements) will be cut. Position any background color, graphic, or image that you want to bleed so they extended past your guides, all the way to the outside edge of the document. Remember, the extra .125" will be cut off after your piece is printed.

K
L

Ordering process

How do I place an order?
1. Select a product
2. Select the attributes of the product (quantity, material, and others)
3. Choose between “Upload design” or “Request Design Services”. In case you select this second option, we will contact you by email or phone to get more information about your design needs. If you choose to upload a file, you will be able to do it at that same page.
4. Finalize the payment
5. You will receive the order confirmation by email
6. We will contact you by phone or email to verify that all the information is correct to proceed with the order and coordinate the pick up or shipping.

Quality Printing Service
in South Florida.

Our state-of-the-art facility houses some of the largest and most sophisticated equipment in the printing industry making us the most reliable source in South Florida for all your printing & signage needs.

Send Us A Message

We would love to be a part of your project!